Privacy Policy

Privacy Policy

Effective date: Jun 22, 2023

IBINA TECHNOLOGY SDN BHD, operating under the service name CopyBiz.io ("us", "we", or "our"), operates the copybiz.io website (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from copybiz.io.

Definitions

  • Service
    Service is the copybiz.io website operated by IBINA TECHNOLOGY SDN BHD.
  • Personal Data
    Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data
    Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Cookies
    Cookies are small files stored on your device (computer or mobile device).
  • Data Controller
    Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
  • Data Processors (or Service Providers)
    Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
  • Data Subject (or User)
    Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Information

Our Service, CopyBiz.io, utilizes cookies along with other tracking technologies in order to monitor and analyze the behavior of users on our platform, and store specific information.

Cookies are data files with minimal information that may include an exclusive anonymous identifier. Cookies are transmitted to your browser from a website and are stored on your device. We also use tracking mechanisms such as pixels, tags, and scripts to gather and keep a record of information to enhance and examine our Service.

You have the option to instruct your browser to decline all cookies or to signal when a cookie is being dispatched. However, declining cookies may render you unable to fully utilize certain aspects of our Service.

Types of Cookies we employ:

  • Operational Cookies. We use these cookies to facilitate the functioning of our Service.
  • Customization Cookies. These cookies help us remember your preferences and settings.
  • Protection Cookies. These cookies are used to ensure the security of our platform.

How We Utilize Data

Copybiz uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Once you share your content to a social media platform through Copybiz, it's important to remember that the data you share is then governed by that social media platform’s privacy policy. This means that the platform may have its own terms and conditions on how your shared content and data are handled, stored, and protected.

Taking Facebook as an example: If you choose to connect your Facebook account to our Copybiz service, this connection uses Facebook’s API services. As a result, the data you share through Copybiz to your Facebook account, such as posts, images, or videos, becomes subject to Facebook's policies.

Here are the key aspects to consider when connecting your Facebook account to Copybiz through Facebook’s API services:

  • Facebook's Terms of Service: Facebook has its own Terms of Service, which you can find at facebook.com/terms.php. These terms govern the rules you need to follow when using Facebook, including what you can post and how Facebook can use your content.
  • Facebook's Data Policy: Facebook's Data Policy, found at facebook.com/policy.php, explains how your data is collected, used, and shared when you use Facebook. This policy would apply to any data you share via Copybiz once it's on Facebook.
  • Revoking Access: If at any point you wish to disconnect Copybiz from your Facebook account and revoke our service’s access to your data, you can do so through your Facebook settings. Go to your Facebook account settings, find the “Apps and Websites” section, and then look for Copybiz. From there, you can remove the app, which revokes its access to your Facebook account.

It’s important to be aware of and understand the policies of any social media platforms you connect with through Copybiz, as these platforms have control over your data once it’s shared through their services.

Retention of Data

Copybiz will retain your Personal Data only for as long as is necessary for the purposes outlined in this Privacy Policy. We will keep and use your Personal Data to the extent needed to comply with legal obligations (for instance, if we are mandated to retain your data in accordance with relevant laws), settle disputes, and enforce our legal agreements and policies.

Copybiz will also store Usage Data for the purpose of internal analysis. Usage Data is generally kept for a shorter duration, except when it is utilized to enhance the security or functionality of our Service, or if we are legally bound to keep this data for extended periods.

Transfer of Data

Your information, including Personal Data, might be transferred to — and maintained on — computers situated outside of your state, province, country, or other governmental jurisdiction where data protection laws may not be the same as those in your jurisdiction.

If you are located outside of Malaysia and opt to provide information to us, take note that we transfer the data, including Personal Data, to Malaysia and process it there.

Your agreement to this Privacy Policy followed by your submission of such information signifies your consent to that transfer.

Copybiz will undertake all steps reasonably essential to make sure that your data is handled securely and in agreement with this Privacy Policy, and no transfer of your Personal Data will occur to an organization or country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If Copybiz is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of the transaction. We will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Copybiz may be obliged to disclose your Personal Data if needed to do so by law or in response to legitimate requests by public authorities (e.g., a court or government agency).

Legal Requirements

Copybiz may disclose your Personal Data in the genuine belief that such action is essential to:

  • Comply with a legal requirement.
  • Protect and safeguard the rights or property of Copybiz.
  • Prevent or examine potential misconduct associated with the Service.
  • Guard the personal safety of users of the Service or the public.
  • Shield against legal liability.

Security of Data

The safeguarding of your data is of utmost importance to us, but it's vital to remember that no method of transmission over the internet or method of electronic storage is completely secure. While we aim to use commercially viable means to guard your Personal Data, we cannot ensure its absolute security.

Your Data Protection Rights Under the Personal Data Protection Act (PDPA) of Malaysia

If you are a resident of Malaysia, the Personal Data Protection Act 2010 (PDPA) grants you certain data protection rights. IBINA TECHNOLOGY SDN BHD aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In accordance with the PDPA, you have the following data protection rights:

  • The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where IBINA TECHNOLOGY SDN BHD relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to the Personal Data Protection Commissioner of Malaysia about our collection and use of your Personal Data. For more information, please contact the Commissioner's office.

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Integration

We offer the ability to integrate with various third-party platforms to enhance your experience with Copybiz. This section provides detailed information on how these integrations work, with a focus on TikTok integration, and the measures we take to ensure your data's privacy and security.

TikTok Integration

Upon integrating Copybiz with TikTok, certain user data may be shared via the TikTok API. This sharing is contingent on the permissions granted during the integration process. We recommend users to be mindful of the data access permissions they grant and to consult TikTok’s Privacy Policy for detailed insights into their data management practices.

Our Commitment to Compliance

As we pave the way for the integration of Copybiz with TikTok, we want to assure our users of our unwavering commitment to maintaining a high standard of compliance:

  • Adherence to all applicable laws, rules, and regulations connected with our Application and its integration with the TikTok Developer Services.
  • Unwavering compliance with TikTok’s Developer Terms, policies, and any other pertinent requests or requirements.
  • Transparent communication with our End Users about our privacy practices and policies, ensuring alignment with legal standards and TikTok’s Developer Terms.
  • Diligent efforts to ensure the stability and ease of navigation of Copybiz during its integration with the TikTok Developer Services.
  • Stringent implementation and upkeeping of technical, physical, and administrative safeguards to secure data during the integration phase.
  • Constant vigilance against security threats, ensuring prompt disconnection and communication with TikTok in the event of any detected security compromises.
  • Provision of dedicated customer support for all our End Users, addressing any concerns or issues linked with the TikTok integration.

Data Protection

We understand the significance of protecting the Developer Content and other related data during integration. Our stringent measures align with the best industry practices to safeguard user data. If any potential breaches are detected, corrective actions will be taken immediately, including potential disconnection from TikTok's services until the issue is addressed.

Final Words

Your trust remains our utmost priority. We consistently work to ensure our policies and practices align with top-tier standards, especially when integrating with third-party platforms like TikTok. For additional information about our Privacy Policy or our integrations, our support team is always at your service.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Payments

We may offer paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor we work with is CHIP, owned by CHIP IN SDN. BHD.

Their Privacy Policy can be viewed at https://www.chip-in.asia/privacy-policy

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: admin@copybiz.io